Terms & Condition

This website is operated by MODISTABOX Readymade Garments Trading L.L.C. throughout the site, the terms “we”, “us” and “our” refer to MODISTABOX. MODISTABOX offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Information We May Collect

When you land on Modistabox.com, you will be asked to sign up for an account for our Services (an "Account"), you provide us your name, email address, password, and zip code to register with us or connect to the Service via a Social Networking Site, or “SNS” (defined below). In addition, we and our authorized service providers may collect information as part of your Personalized Style Profile; this information may include your date of birth, as well as sizing, fit and style preference information along with but not limited to the below:

  • Contact and personal details such as: name, delivery address, phone number, email address, billing and payment information, date of birth, gift recipient details (if any), gender, nationality and Personal Shopping preferences;

  • Website statistical information such as: your location, the URL you use to access the Platform, browser or device type/unique fingerprint, your computer’s IP address and domain type, which pages you visited, search terms you entered, items you clicked on;

  • Information from third parties such as: couriers, payment providers information you supply to us via online or offline surveys, competitions or product registration.

Once the customer provides the necessary information to place an order, our in-house stylists will personally style their look after which the customer will receive our “surprise box”. Post receiving, the customer will try the products in the comfort of their home keeping whatever they like and returning what they don’t via our portal. The customer will have 48 hours to make this decision.

Please note that your full payment card details are captured only for the purposes of processing your transaction and are not stored, sold or rented by us. Your full payment card details are not available to our staff. All card transactions are managed by trusted, certified and legally authorized partners who are responsible for ensuring that your payment details remain secure during the payment process.

Where you provide the information of a third party to us, you are confirming that you have their consent to do so.

Cookies – To Review With Tech

Modistabox.com also uses 'cookie' technology (small computer files placed on your computer’s hard drive). When you go to any particular page on our website, these cookies identify your web browser with a unique, random number. The cookies we use do not reveal any personal information about you. Cookies help us improve your experience of the Site and also help us understand which parts of the Site are the most popular. You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of the Site.

However, it is not necessary to accept cookies to visit our website but accepting cookies ensure a better customer experience.

Operational Use Of Information

We may use your information for suggesting products and promotional offers and schemes. You may update your profiling information at any time on the Platform. You acknowledge and agree such update is for Your interests and for improving personalization and service efficiency of the Platform.

  • For any purpose associated with the processing or fulfilment of your Order or to provide any service you request from us;

  • To verify and execute financial transactions you make through the Platform, including procuring credit checks or performing fraud detection;

  • To assist you with your customer service queries or provide information you have requested;

  • To manage your account;

  • To provide you with a personalized or improved shopping experience;

  • For analytical or statistical purposes;

  • For marketing purposes including communicating promotional information about us, our partners and our websites, through newsletters and remarking ads. This is subject to whether you have opted out of receiving such communications;

  • To improve our service offering or Platform;

  • To combine it with information we already hold lawfully through other sources;

  • To protect our rights, safety or the safety of others including for fraud prevention;

  • For any purpose required by law or regulation.

We offer a Live Chat feature to assist you with queries you may have. Where available we may record and store all chat conversations. These transcripts are only accessed for customer service purposes.

Who May We Use Information With​

We may share your information with any of the following:

  • Our group companies;

  • Carefully selected third parties with whom we have a relationship and who may contact you or utilize your data only for reasons pre-agreed with us, including marketing;

  • Service providers who perform services on our behalf, such as: payment processing, information technology, platform maintenance, surveys and market research, warehousing and logistics, couriers, advertising and marketing or any service required to process your order;

  • Our professional services providers such as: legal, audit, financial and insurance advisers;

  • Any assignee, successor operator or prospective purchaser of the platform or of us;

  • Any legal, regulatory, law enforcement, government or municipal bodies;

  • Any gift recipient or provider of any warranty in relation to your order.


Contacting Us & Opting Out Of Certain Communications

If you have any queries about this Privacy Policy, you can contact us using any of the following methods: by calling us on +971 4 580 8341 or by emailing us at wecare@Modistabox.com.

When you first register with us you will be able to choose whether or not to receive marketing communications from us or our carefully selected third parties. Whenever you receive a marketing communication or newsletter from us (which may be by email, SMS, push notification, telephone or direct mail), you will be given an opportunity to unsubscribe. In addition, you can change your marketing preferences at any time by contacting us as described above. You may also request rectification of any incorrect data displayed in your online Account by contacting us or in certain cases, you may be able to directly amend certain information online.

Measures We Put In Place To Protect Your Data

Information you provide to us via our Platform is stored on secure servers. Any payment transactions carried out through our Platform will be encrypted using Secure Socket Layer technology. It is your responsibility to keep any Platform passwords or login codes issued to or chosen by you, confidential.

We have implemented various steps to safeguard the integrity of our information technology infrastructure, including by implementing authentication, monitoring, auditing, and encryption technology. Security measures have been integrated into the design, implementation, and day-to-day operations of the Platform as part of our continuing commitment to the security of electronic content and the electronic transmission of information. Despite such efforts, generally the transmission of information via the internet is not completely secure and its security can never be guaranteed. Any transmission of data via our Platform is therefore carried out at your own risk.

Your data may be transferred to, and stored in or outside, the United Arab Emirates. In submitting your data to us and using our Platform, you acknowledge that your data may be sent to countries with differing levels of laws in the field of personal data protection. We require all third parties to whom any personal data is disclosed to keep it secure, treat it as confidential and use it only for the purposes agreed with us.

Third-party Websites

This Privacy Policy does not apply to third party websites to which the Platform may link and we are not responsible for the privacy and cookie practices of those websites or for any information you submit to those websites via the Platform. Please be sure to read their privacy policies separately to ensure you are comfortable. If you are a social media member, then data collected via the social media websites will be subject to the Terms and Conditions of the social media website (as applicable) save that we may combine your social media data with data collected through the Platform.